Shipping Policy
Shipping fees are calculated at checkout based on the weight of your items and the delivery location.
Orders will be processed and shipped within 3-5 business days.
Please note that the estimated delivery dates provided at checkout are given by the carrier and do not include processing times (3-5 business days), delays, or weekends. The Smocked Sisters Co. is not responsible for these delivery estimates and cannot offer refunds for late arrivals.
Once your order is with the carrier, they take responsibility for any lost, missing, or damaged packages. To avoid errors, please double-check your shipping address before placing your order. The Smocked Sisters Co. cannot be held responsible for any issues that arise after shipment, including missing or misdelivered packages. No refunds will be issued in such cases.
If you experience any issues with missing, lost, or damaged packages, please contact USPS Customer Service at 1-800-275-8777 to file a claim.